You have to fill and submit the KYC form along with Supporting Documents and Proofs to ATS. Trading is only permitted after successful review of all relevant documentation, and upload of the unique Client Code with the Exchange and KRA.
Once the Account is opened successfully, you will be sent a welcome Mail mentioning your Trading Code, Demat Account Number, Registered Bank to which Payout amount will be transferred, your registered mobile number to which trading alerts will be sent and your registered mail id, to which Contract note, account statements, etc. will be sent.
You can trade with us via online, mobile, or through contacting any of our branches. These multiple platforms make your trading experience highly convenient and hassle-free.
Contact details of our Customer Support, Compliance Officer and the Login Details to access our 24*7 online Back office is also mentioned in the Welcome Letter.
Additional documents will be asked to submit for Registration of Non individual Clients and Specially Category Clients like NRIs, HNIs, Trusts, Politically Exposed Persons, etc.
ATS reserves the right to hold the registration of those clients, where documents submitted are incomplete or mismatch of information is found between KYC Form and Proofs submitted, or if the Client Name matches with Debarred List of SEBI or other regulatory bodies, and where In Person Verification could not be successfully completed.
ATS reserves the right to suspend or close the Trading or Demat Account opened with it without any prior notice, if client is found to be involved in violation of any Exchange rules, or when client fails to fulfill its payment obligations due to ATS or if found client has misrepresented the facts at the time of account opening or on receiving such instructions from any court of law or other competent authority.
ATS collects Rs.100 plus service tax as Account Opening and KRA Registration charges from new clients. Account Opening fees will not be refunded even if in case, the account is opened but no transactions are done.
Clients should always transfer funds for trading margin only from the Registered Bank Accounts with ATS. Any fund received from unregistered bank accounts or third party Bank Accounts will not be considered for margin limit and the same will be paid back to the source account.
Funds will be credited to the client trading Account, only after verifying the source Bank Account from where the funds were transferred to ensure it has come from registered account only. On deposit of margin Money, clients should provide necessary documents to help ATS to verify the source of funds for smooth and easy credit of margin limit.
Margin Money can be deposited through Cheques, Online Fund Transfers, and through Payment Gateway option in our trading platform.
DD or P.O will be acceptable only if the same are accompanied by the name of the bank account holder and account number of the bank account debited for the purpose, duly certified by the Bank and certificate on banker’s letter head.
ATS do not accept margin money in cash. Cash deposited to ATS client bank account is refunded to client on receiving the necessary supporting documents. ATS will levy Rs.500/- as processing fees while refunding such cash deposited to its back account.
Payout requests are processed and funds transferred to client bank accounts in 1 business day of raising the payout request, if sufficient cleared funds are available at the time of processing the request.
Online Requests can be raised by the client from their back office or trading login. All requests made before 8.30 am will be processed the same day and requests placed after 8.30 am will be processed on the next working day. Clients can also mail or call to our customer support to raise a payout request in case of emergencies.
Payout amount will be transferred online to Client’s Registered Primary Bank Account only
The main objective of AML policy of ATS is to prevent ATS from being used, intentionally or unintentionally, by criminal elements for money laundering or terrorist financing activities. The objective of this policy is also to enable ATS understand its customers and their financial dealings better, which in turn will help ATS to manage its risks prudently.
The objective of the policy is to:–
To have a proper Customer Due Diligence (CDD) process before registering clients.
To monitor/maintain records of all cash transactions of the value of more than Rs.10 lacs.
To maintain records of all series of integrally connected cash transactions within one calendar month.
To monitor and report suspicious transactions.
To discourage and identify money laundering or terrorist financing activities.
To take adequate and appropriate measures to follow the spirit of the PMLA
ATS shall put in place a system of periodical review of risk categorization of accounts. Such review of risk categorization of customers shall be carried out at a periodicity of not less than once in six months. Client will be categorized as High, Medium and Low risk customer as per their risk appetite and their current profile as mentioned in Know your client form (KYC). The same will be reviewed at regular intervals as per PMLA Policy of ATS. Exposure to client may also be governed by customer profiling mentioned above as well as clients financial income made available to ATS from time to time.
Client needs to furnish their income details on yearly basis. Regular communications by means of SMS, Email are sent to clients at various intervals requesting them to update their latest financial and KYC details available with us.
Copy of ITR Acknowledgement
Copy of Annual Accounts
To maintain records of all series of integrally connected cash transactions within one calendar month.
Copy of Form 16 in case of salary income
Net worth certificate
Bank account statement for last 6 months
Copy of demat account Holding statement.
Any other relevant documents substantiating ownership of assets.
If there is a major disparity between financial details and trading volumes, client will be asked to furnish suitable explanation and based on the same further trading limits will be sanctioned.
ATS may withhold the payout of client and suspend his trading account due to any internal surveillance (if client indulges into manipulative trade practice) / regulatory orders (debarring orders) / etc.) The Suspicious Transaction Report (STR) shall be furnished within 7 days of arriving at a conclusion that any transaction, whether cash or non-cash, or a series of transactions integrally connected are of suspicious nature. Systems shall be put in place for identifying transactions likely to be market manipulation, and which appears to be insider trading and also any transaction which seems to have no bona fide intention.
Clients will be liable to pay delayed/late payment charges for not making payment of their payin/margin obligation on time as per the exchange requirement/schedule at the rate of 24% pa. All clients are advised to make the payment before the pay-in time on the settlement date. It is also ensured that no position is allowed to be carried forward beyond the fifth trading day from the date of payin to meet the exchange regulations.
ATS may also impose fines/Penalties for any orders/trades/nonpayment of required margins, dishonor of cheques, cash deposit and other actions of the client which are contrary to the exchange rules or any other law in force, in such rates and in such form as it may deem fit. Further where ATS has to pay any fine or bear any punishment from any authority in connection with/as a consequence of/ in relation to any of the orders/trades/actions of the client, the same shall be borne by the client.
Delayed charges are also collected for margin shortage in derivative segments. ATS deploys its own funds for meeting margin requirement of its client at the Exchange against the stock collateral maintained by the client; the Charges on FO position are levied to the extent of shortfall in fund requirement.
Currently ATS charges late payment fees only for shortage in SPAN margin if any, and shortage in exposure margin is not charged in NSE FO segment; and in other segments exchange stipulated margin is considered in full for arriving at margin shortage amount. ATS collects late charges at a flat rate of Rs.100/- if shortage in Margin is less than Rs.1,00,000/- and less than 10% of Total Margin Requirement and Rs 500 for margin shortage of Rs 100,000 to Rs. 10,00,000/ or where shortage is more than 10% of total margin required and Rs.1000 if margin shortage is more than Rs.10,00,000.
Deposit of cash for margin money is strictly prohibited by exchanges and any cash deposits made to ATS bank accounts will be refunded back to Client’s Registered Bank Account after deducting a fine of Rs.500/-
Exchanges follow a T+2 rolling settlement cycle in cash segment. In case of short deliveries on the T+2 day in the normal segment, exchange conducts a buy– in auction on the T+2 day itself and the settlement for the same is completed on the T+3 day. Auction settlement is at the price determined by the exchange, which normally falls within a range of 20% of the previous day close; and the same is debited to the defaulting client ledger. Also bad/short delivery charges and processing fees levied by exchange will be debited to client.
Additionally ATS charges Rs.100 per scrip from the defaulting clients as fine for non-delivery of securities on time and leading to auction.
As per the Exchange Settlement Norms the Pay in Obligation for securities are netted at member level and only net obligation is paid in to the exchange. It could be possible that within the clients of ATS, there could be opposite positions in the same scrips, which then, necessitates the internal adjustment/netting. In case a seller client fails to deliver which was to be paid out for the account of another of our clients, such a situation necessitates the Internal Auction. The settlement currently followed is as below:
Auction price of the scrip informed by the NSE for that settlement number or If Auction Price is not available in NSE for a scrip, for that settlement, highest price of the scrip prevailing in the NSE from the first day of the relevant trading period till the day of closing out on the auction day whichever is higher is considered. Generally, the auction day is considered to be T+3 day i.e. the day next to the official settlement day. The seller client will be debited with this settlement prince and the same price will be credited to the buyer client. Additionally ATS charges Rs.100/ per scrip from the defaulting clients as fine for non-delivery of securities on time and leading to auction.
ATS takes the preference of settlement of clients’ at the time of account opening through the Account Opening Form. While settling the accounts, ATS may retain the requisite securities/funds towards such obligations and may also retain the funds expected to be required to meet margin obligations for next 5 trading days, calculated in the manner specified by the exchanges.
In respect of derivative market transactions, apart from margin liability as on the date of settlement, additional margins (maximum up-to 125% of margin requirement on the day of settlement) to take care of any margin obligation arising in next 5 days may be retained.
In respect of capital market transactions, entire pay-in obligation of funds & securities due from clients as on date of settlement may be retained. Further, in the capital market segment, for next day‟s business, member may retain funds/securities/margin to the extent of value of transactions executed on the day of such settlement in the capital market only.
In case of settling the accounts of regular trading clients (active clients), the Member may retain an amount of up to Rs 10,000/- (net amount across segment and across stock exchanges), only after taking written consent of the client.
The above threshold limit on retention of amount shall not be applicable in case of clients who have not traded even once during the last one month/quarter, as the case may be; i.e settlement shall be done as per the aforesaid SEBI circular, in such cases.
ATS provides the platform to buy mutual funds for clients who invest money and wait for favorable market timing can buy liquid mutual funds to ensure the exchange compliance of settlement of accounts.
ATS sends a statement of Accounts to its clients along with the settlement of funds and also a Retention statement in case the funds are retained, explaining the utilization of funds to the clients’ registered mail id.
ATS issues contract notes to its clients within 24 hours of the trade taking place. ATS offers the issuance of Electronic Contract Note to clients who opt for the same and it is also available to be viewed on their respective back-office Login. Along with the Contract Note, the client shall also be furnished with a copy of the daily margin status. Also trade confirmation SMS is sent to client immediately after the trade execution.
ATS will issue the contract note, margin statement and trade SMS to the mail IDs and mobile numbers mentioned in the Client registration Form. So kindly ensure that the correct mail IDs and mobile numbers are mentioned and submitted in the KYC form.
The clients will be responsible to check the digital documents including Electronic Contract Notes and bring the discrepancies if any to our notice within stipulated time of such issuance of contract notes. Non-verification or not accessing the documents on regular basis shall not be a reason for disputing the documents at any time. It will be the responsibility of client to ensure that any change in mail id is informed to ATS urgently.
ATS has a Customer Support Department to help customers resolve their doubts and grievances if any. Clients can raise their grievances through mail or phone or through our grievance section in website. Also the contact detail of Compliance Officer of ATS is published in KYCs and Contract Notes to get a clarification on their grievances and statements.
Additionally the contact details of Investor Service Cell of Exchanges are published in our KYC. Investors who are not satisfied with the response to their grievances received from ATS, can lodge their grievances with the Stock Exchanges or Depositories. Also clients can raise a complaint through SEBI Complaints Redress System (SCORES) platform. On registering the complaint, exchange calls both parties to discuss and resolve the grievances. All complaints which do not get resolved within fifteen days from the date of lodging the complaints with Exchange or cases where parties are aggrieved by the resolution worked out would be referred to Investor Grievance Resolution Panel (IGRP).
When one of the parties feels that the complaint has not been resolved satisfactorily either by the other party or through the complaint resolution process of the Exchange, the parties may choose the route of arbitration. Arbitration is a quasi-judicial process of settlement of disputes between Trading Member, investor, clearing member, sub-brokers etc. Arbitration aims at quicker legal resolution for the disputes.
If either of the parties is aggrieved by the award, the aggrieved party may approach the Exchange with an application in the prescribed format for appeal before the appellate arbitrators, along with applicable deposit, within a period of 30 days from the date of receipt of the arbitral award or the aggrieved party can challenge the award u/s 34 of Arbitration and Conciliation Act, 1996 in the court nearest to the address provided by constituent in the KYC form or as per the change in address communicated thereafter by the constituent to the trading member.
ATS offers internet and mobile trading platform to its clients wherein with the help of unique User id and password issued to them, clients can login and trade. ATS has a dedicated team at its Bangalore office, to support clients in their trading and provide clarifications on their queries. Our Support team can be reached on mail email@example.com or through phone and WhatsApp.
We also provide a call desk facility in the regional offices across the county, where in clients can call and ask our executives to place the orders which will be done after verification of the identity of the client. Also all calls made to our trade desk are recorded and saved for future records. Our Customer Support also helps you in Online Fund Transfers, authorization of entry for the funds transferred, to avoid any delay in getting the Margin Limit. Those clients who are not able to raise Fund withdrawal Request through their online Login can contact our customer support to initiate the withdrawal request.
All margins as specified by Exchanges are collected in advance from clients before positions can be taken by client. Clients are required to have sufficient balance in their accounts to hold/ carry forward positions.
Margin Limit is set for trading based only on cleared funds and not given against Cheques in Transit. Payments/Transfers will be accepted only from the client’s registered bank account.
Positions held without sufficient margin funds will be squared off any time at the discretion of the ATS RMS Team. There may not be margin calls or intimation from our RMS desk, especially when the market is panic or very volatile.
ATS reserves the right to call for additional funds in the cases of heavy volatility in the market and can square off such positions for want of margin.
In case at any point of time, if the client ledger goes debit due to market volatility or higher positions or dishonor of Pay in Cheques; client will be responsible to pay the dues to clear the outstanding in his/her ledger.
ATS may provide exposure limit for intraday, for buying and selling based on ledger balance, stocks purchased, value of securities and collaterals computed after appropriate haircut (as decided by ATS from time to time). Collateral will be valued on a daily basis at latest / previous day’s closing price and appropriate hair-cut shall be applicable.
Securities that are acceptable as collateral and their haircut may be changed by ATS from time to time at its sole discretion depending upon the internal risk and surveillance criteria. The acceptable collateral and the applicable hair cut will be as per ATS’s internal risk and surveillance criteria, which may/ may not be as specified by the Regulators/Exchanges.
PATS will provide collateral margin for those securities held in the DEMAT Account of the clients who has provided the Power Of Attorney (POA) in favor of ATS. Client will be able to use this entire margin after haircut for taking intraday or overnight positions in Futures, and for writing Options of equities, indices, and currencies. Collateral Margin will not be available for those shares held in non POA accounts.
On the basis of available Funds and Collaterals, Margin Reporting of the Clients will be done to Exchanges and Shortfall Penalty if any will be debited in Clients ledger Statement. ATS also levy delayed payment charges on the shortage margin as per the rates decided by ATS from time to time.
Option Premium received from writing/Selling options will not be considered as margin for taking additional positions.
Intraday profit realized and MTM profit is not added to margin for taking new positions on the same day, as the same is not considered as accepted margin by exchanges for that day.
MTM Square off:-All positions will be subject to square off if your losses exceed 60% of the available funds in your account. This will be done at the discretion of our RMS team and there will be no margin call especially when the market is volatile. However in Normal market, MTM warnings are sent to clients through SMS on MTM Loss reaching 60% and then at 77% and at 80% and also alerts are flashed in trading terminals. Once the MTM loss of the positions reach 80% of the deposits or funds available, the positions will be closed by RMS Department of ATS and client will be put in square off mode.
The open position in F&O Segment will be squared off towards margin shortage.
In case there is ledger debit still in client’s accounts, collateral stocks to the extent of ledger debit (including MTM) will be sold off.
Client is updated that he will be placed on Square off mode in case Ledger debit is not cleared in Cash segment on T+5 days (working days)
ATS may also sell off all or any securities of the Client lying with ATS as collateral or otherwise, for any amounts due by the Client and adjust the proceeds of such liquidation/close out against the client's liabilities/obligations to ATS. It is client’s obligation to clear his obligations on T+2 days (T indicates Trading day). The client shall timely provide funds / securities to ATS for the purchase / sale of securities for meeting his obligations to the Exchange. In case of client falling short of providing fund / securities, ATS has the right to close the positions / sell the clients securities with or without giving prior notice to client to the extent of ledger debit and / or to the extent of margin obligations. Any and all losses and financial charges on account of such liquidation/closing-out shall be charged to and borne by the client
All Ledger debits more than 5 days have to be cleared by 2:30 PM on T+5th day. RMS selling in clients account will be done on T+5 days (T indicates Trading day) for the Ledger debit on due basis. For example, if the position has been taken on Monday then the funds payment is due on Wednesday (T+2 day). Shares so bought on Monday will be withheld by ATS till the debit is cleared. If the funds are not received by Friday, shares will be sold on following Monday. Incase stock valuation falls below 20% of the total ledger debit, square off can be done even before T+5 days. Client is updated that he will be placed on Square off mode. In this regard, ATS shall not be responsible for any loss that incur to the client on individual basis. If client wishes to do any NEFT/IMPS/RTGS to clear the debit, then it should be done and funds have to be received by ATS before 2:30 pm on T+5th day.
ATS shall from time to time classify a list of securities which are illiquid as per the list of illiquid securities notified on a periodic basis by the Stock Exchanges concerned and / or based on such internal criteria as ATS may deem fit. ATS has the discretion to reject execution of such orders based on its risk perception.
ATS also reserves the right not to allow any trades or transactions in respect of certain securities or segments or orders/requests which may be below / above certain value / quantity as may be decided by ATS from time to time.
In case of F & O segment, all the option contracts beyond the far month contract (i.e. having expiry period of more than 3 months from current date) will not have buy and sell limit due to its illiquid nature
However in all above cases if client still wish to trade then the client needs to coordinate with the respective branch and the limit will be set by Head Office after analyzing the requirement.
No Trading to take fresh positions is allowed in Contracts in Delivery Period in MCX NCDEX and before Corporate Action in NSE/BSE derivative segments