ATS SUPPORT - TRENDING FAQ
Search or browse below to find answers to common trading queries
🧑💼
ACCOUNT OPENING
Learn how to open a trading and demat account with ATS. Get step-by-step guidance, required documents, and eligibility details.
📊
TRADING AND MARKET
Explore answers on how to place orders, market timings, and charges. Understand everything from intraday to delivery-based trading.
🔄
ATS ACCOUNT
Get help on logging in, resetting passwords, and updating details. Manage your ATS trading account securely and easily.
💰
FUNDS
Know how to add or withdraw funds from your trading account. Understand payment modes, timelines, and fund-related issues.
📑
AXON
Access your P&L reports, contract notes, and tax statements easily. Learn how to download, filter, and interpret reports in AXON.
📈
IPO
Discover how to apply for IPOs via ATS platforms. Understand timelines, ASBA process, and allotment tracking.
🌙
AMO ORDER EXECUTION
Understand After-Market Orders (AMO) — placement timings, pre-open auction mechanics, why an AMO may not fill, rejection reasons, and segment-wise rules for equity, F&O, currency and commodity.
📇
Demat Account FAQs
CDSL demat services — holdings, DIS, CMR, transfers, statements and re-KYC.
🔐
eDIS & TPIN Authorisation
Authorise share sales with TPIN + OTP, pre-authorise, and revoke eDIS authorisations.
👥
Joint Demat & Trading Account
Open and operate a joint demat & trading account — holders, KYC and documents.
💸
Brokerage & Demat Charges
Brokerage, DP charges, AMC, STT, GST and every trading cost, explained.
📊
Margin Trading & Pledge
MTF, pledging shares for margin, haircuts, and margin-shortfall penalties.
🧾
Tax on Stock Trading
STCG, LTCG, STT, intraday & F&O taxation, and downloading your tax P&L.
🏦
Corporate Actions
Dividends, bonus, splits, rights and buybacks — how they hit your demat.
🔄
Buyback of Shares
How share buybacks work, eligibility, and tendering shares through ATS.
📈
Mutual Funds & SIP
Start SIPs, invest in mutual funds, redeem, switch and track your folios.
👪
Nomination for Demat Account
Add, change or opt out of a nominee, and transmission of holdings.
🔒
Account Closure & Reactivation
Close, reactivate or modify your account — dues, KYC and dormant accounts.
🛡️
Account Security & Fraud Prevention
Two-factor login, phishing, safe passwords and reporting unauthorised trades.
⚖️
Grievance Redressal
Raise a complaint, the escalation ladder, SEBI SCORES and Smart ODR.
🌏
NRI Trading Account
NRE/NRO, PIS, repatriation and NRI demat & trading account rules.
📱
Trading Platform & App Support
Login, orders, charts, reports and troubleshooting on the ATS apps.
🤝
Refer & Earn / Partner Program
Refer friends, earn rewards and become an ATS authorised partner.