ATS SUPPORT - TRENDING FAQ

Search or browse below to find answers to common trading queries

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ACCOUNT OPENING

Learn how to open a trading and demat account with ATS. Get step-by-step guidance, required documents, and eligibility details.

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TRADING AND MARKET

Explore answers on how to place orders, market timings, and charges. Understand everything from intraday to delivery-based trading.

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ATS ACCOUNT

Get help on logging in, resetting passwords, and updating details. Manage your ATS trading account securely and easily.

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FUNDS

Know how to add or withdraw funds from your trading account. Understand payment modes, timelines, and fund-related issues.

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AXON

Access your P&L reports, contract notes, and tax statements easily. Learn how to download, filter, and interpret reports in AXON.

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IPO

Discover how to apply for IPOs via ATS platforms. Understand timelines, ASBA process, and allotment tracking.

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AMO ORDER EXECUTION

Understand After-Market Orders (AMO) β€” placement timings, pre-open auction mechanics, why an AMO may not fill, rejection reasons, and segment-wise rules for equity, F&O, currency and commodity.

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Demat Account FAQs

CDSL demat services β€” holdings, DIS, CMR, transfers, statements and re-KYC.

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Joint Demat & Trading Account

Open and operate a joint demat & trading account β€” holders, KYC and documents.

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Brokerage & Demat Charges

Brokerage, DP charges, AMC, STT, GST and every trading cost, explained.

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Margin Trading & Pledge

MTF, pledging shares for margin, haircuts, and margin-shortfall penalties.

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Tax on Stock Trading

STCG, LTCG, STT, intraday & F&O taxation, and downloading your tax P&L.

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Corporate Actions

Dividends, bonus, splits, rights and buybacks β€” how they hit your demat.

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Buyback of Shares

How share buybacks work, eligibility, and tendering shares through ATS.

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Mutual Funds & SIP

Start SIPs, invest in mutual funds, redeem, switch and track your folios.

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Nomination for Demat Account

Add, change or opt out of a nominee, and transmission of holdings.

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Account Closure & Reactivation

Close, reactivate or modify your account β€” dues, KYC and dormant accounts.

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Account Security & Fraud Prevention

Two-factor login, phishing, safe passwords and reporting unauthorised trades.

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Grievance Redressal

Raise a complaint, the escalation ladder, SEBI SCORES and Smart ODR.

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NRI Trading Account

NRE/NRO, PIS, repatriation and NRI demat & trading account rules.

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Trading Platform & App Support

Login, orders, charts, reports and troubleshooting on the ATS apps.

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Refer & Earn / Partner Program

Refer friends, earn rewards and become an ATS authorised partner.